Privacy Policy

1. Who we are

My Warwick (mywarwick.com.au) is a local business directory for Warwick QLD, operated by Shadowtek Pty Ltd (ACN 627 829 878) as Trustee for The Dey Family Trust (ABN 32 913 781 386). References to "we", "us", or "our" mean Shadowtek Pty Ltd.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Contact: customercare@shadowtek.com.au — PO Box 6, Warwick QLD 4370

2. Information we collect

We collect information you provide when submitting or managing a business listing:

• Business name, phone number, email address, and street address
• Business description and website URL
• Special offer content and promotional details
• Business logo (if uploaded)
• Payment information for Featured listings — processed by Stripe; we do not store card details

We also collect standard analytics data (page views, browser type, referrers) and advertising data via Google AdSense.

3. How we use your information

• To publish and maintain your business listing on My Warwick
• To process Featured listing payments via Stripe
• To send you notifications about your listing or account
• To improve the directory and user experience
• To comply with legal obligations

4. Google AdSense & cookies

We display advertisements via Google AdSense. Google may use cookies to serve ads based on your prior visits to this or other websites. You can opt out of personalised advertising at google.com/settings/ads.

We do not use cookies for any purpose beyond what is required by Google AdSense and standard web analytics.

5. Third-party services

We use the following services which have their own privacy policies:

• Stripe — payment processing for Featured listings
• Google AdSense — display advertising
• Cloudflare — hosting, edge delivery, and security
• SMTP2GO — transactional email

6. Sharing your information

We do not sell, rent, or trade your personal information. Your submitted business details (name, phone, address, description) are published publicly as part of your directory listing. We do not share your email address publicly.

7. Data retention

Listing data is retained for as long as the listing is active. You may request removal of your listing and associated personal data at any time by contacting us.

8. Your rights

Under the Australian Privacy Principles, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at customercare@shadowtek.com.au.

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to this policy

We may update this policy from time to time. The "Last Updated" date at the top will reflect any changes. Continued use of My Warwick after changes are posted constitutes acceptance.

10. Contact

Shadowtek Pty Ltd — Privacy Officer: Steven Dey
Email: customercare@shadowtek.com.au
PO Box 6, Warwick QLD 4370, Australia